| VISION, MISSION & VALUES |
| Our Vision |
Our vision is large. We want to concentrate our efforts on the South African Market and on the Global African Market. We want to satisfy the needs of African people. Our main objective is to become the leading consumer electronics brand in emerging markets by offering a wide range of quality products and making the easiest customer experience in the world.
| Our Mission |
Our mission is simple. We want to be known for our efforts in providing African customers with all the accessories they are looking for in the easiest possible way. Our goal is to become the preferred electronics consumer brand in South Africa by delivering outstanding product value, providing exceptional customer service, and by offering the widest selection of always available products.
| Our Values |
At the heart of everything we do are our company values. We stand by them being the set of behaviors that we expect all our people to embrace to further our ambitions for our business and our people.
Our core values are driven by a desire to improve life, achieve technology excellence, operate with the highest standards of integrity, expand access to our products and employ a diverse workforce that values collaboration.
- Our Values are unique and specific to Raz Tech
- Trust, safety, satisfaction, and simplicity
- We're passionate about customers and consumers - our curiosity, customer and consumer insights drive growth. We're innovative, constantly searching for new ideas that drive growth and spinning them across our business. We care about you! We believe that reliable and good customer service is essential and we will always strike to make you happy
- All our team members are driven by the same objective: meet your expectations as best we can! We give ourselves and each other the freedom to succeed because this fosters an entrepreneurial spirit. We trust each other, we're open and challenging. We always behave as a team - when we're together and when we're apart.
- We're proud of what we do - we act sensitively with the highest standards of integrity and social responsibility. We enjoy and benefit from diversity.
- We will strive to be the best - we are relentless, always learning, always improving. We constantly set high standards and then try hard to exceed them. We deliver results, win where we compete and celebrate our success. We help you in saving time and money, and we deliver on what we promise